| PAYMENT POLICY
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You must bring your current health insurance card with you each time you come to the office. This is very important. You may not appreciate the subtle changes your employer has made in your benefit plan that will be reflected on you insurance card. Bringing your card with you each visit is important for you and for us.
If your insurance plan requires you to pay a "copay" for your visit with us, you must make that payment at the time of your visit. We are happy to accept cash, your check or a credit card for payment of your copay. Be aware that most plans require a copay for each member of the family, so if you bring another member of the family with you, two or more "copay" amounts will be due.
You will receive an itemized statement each month for the amount that you owe. In general a statement will not be mailed to you until payments from your insurance company have been received and resolved. Your statement itemizes each service provided for you and includes each member of your family individually for whom services have been rendered.
The statement you receive will designate what portion of your account balance you are responsible for. It is our policy to file and mail claims with your insurance company on the next business day after the service was rendered to you. Your statement will note the date your insurance was filed, the amount your insurance paid, and whether or not the charge was applied to your deductible (if your policy requires one).
Payment of the amount you owe is due within 30 days of the date of the statement. If payment of your portion of the bill for which you are responsible is not made after the second statement has been sent, you will be contacted by our office to arrange payment. We send all overdue accounts promptly to our collection agency and the credit bureau is notified.
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